Sometimes, shoes don’t fit as you’d like them too, or you just don’t love them as much ‘in person’.
Don’t worry. You can easily return your undamaged purchase.
What you should do:
Do you live in Belgium?
- Are you in the position to post your package in Belgium? Great, because that won’t cost you anything.
- Fill out the form below, so we have all the information we need. Within two business days we will email you a shipping label. After printing, you can stick it on your securely packaged shipment.
- Please take your parcel to a Bpost postoffice or pickup point. You can find your nearest one HERE. You will not need to pay anything, but you will get a note with a tracking ID. You should hang on to that, until you’ve received your exchange or refund.
Do you live outside of Belgium?
- Please fill out the form below, so we have all the information we need. Within two business days we will email you with your return instructions.
- The cost of returning your purchase is not refunded. But we are willing to go pick up your parcel in a pick up point (Bpost, Kiala, DPD, …) if that helps you to keep it more affordable. Please choose one in Berchem, Antwerp, Belgium. Naturally you can also send it back to us directly.